2011 Procedure 27 Gift Cards

Fore! Reservations interfaces with credit card processor gift card systems. Once gift cards are purchased from your credit card processor, set up a gift card account. To assign a dollar value to a gift card, swipe the gift card in the Shopping Cart. To redeem a card, swipe the card in the Payment screen. To display the gift card balance, swipe the gift card at any other screen. The interface requires an account with a gift card provider, a constant Internet connection to all machines posting gift card transactions, and a Cherry programmable keyboard or Magtek Swipe Reader to swipe the gift card.

Create Gift Card Sales Item
At least one gift card sales item must be set up before a gift card can be issued. Set up a gift card with a changeable amount or one with a fixed amount or any combination desired.

1) Create an item category of Gift Card (see Item Category Screen on page 142).

2) Create a Gift Card non-inventory sales item with Gift Card checkbox checked, a retail price of $9,999.99 and a maximum discount of 100% (see Creating Sales Items on page 337). Alternatively, set a minimum price (i.e. $20.00) to fit your facility‟s gift card policy.

3) Create a Gift Card – Add Value non-inventory sales item with Gift Card checkbox checked, a retail price of $9,999.99 and a maximum discount of 100% or your facility‟s minimum price policy.

4) Alternatively or in addition, create Gift Card $50, Gift Card $100, etc. non-inventory sales items with Gift Card checkbox checked, $50, $100, etc. retail price respectively and no maximum discount. Creating fixed priced items enables display of gift cards with price labels ahead of time.

Gift Card Account Set Up
Like the credit card interface (see Credit Card Interface on page 477), your gift card provider will assign values that you must enter into Fore! Reservations before the gift card interface is enabled.

1) Log into Fore! Reservations, and go to View | Fore! Sell,

2) Select the File | Setup | Facility menu item.

3) Click the Credit/Gift Card tab.

4) In the gift card interface section, enter the Participant ID assigned by your gift card provider in the Participant ID field.

5) Enter the assigned Master Key password.

6) Again, enter Master Key password in the second Master Key field.

a) If ETS, do the following

i) Go to the ETS gift card website (https://www.emoneygc.com) to create a department and set up users.

ii) Enter the Department ID created on the website in the Department ID field.

                    iii) Enter the ETS web user name to be recorded with each gift card transaction in the GC User
                         Name field. Enter the password for this user in the GC Password field. Like Master Key, the
                         password must be entered twice.

iv) If ETS assigns you a URL, enter it in the target path field.

b) If DSIClientX, do the following:

i) Enter the server path in the target path textbox.

7) To make a gift card item automatically come up in the Shopping Cart when swiping an unissued gift card, select it from the issue Item pull-down menu.

8) To be able to add value to an already issued gift card, select the add value sales item in the Add Value Item pull-down menu.

9) Click the OK button.

10) Click the OK button on the Sheet view to save your changes.

11) Activate the media with the gift card checkbox set in the Media screen (see Gift Card on page 136).

12) Close Fore! Sell with File | Exit.

Issuing Gift Cards
To issue a gift card, select a gift card sales item in the Shopping Cart and swipe the unissued gift card. Alternatively, swipe the gift card first to use the default gift card item:

1) Log into Fore! Reservations.

2) View | Shopping Cart.

3) Bring up the Gift Card item. Enter the desired dollar value in the unit price.

4) Select the quantity of gift cards to be sold.

5) Swipe the unissued gift card or cards to be sold.

6) Click the OK button to go to the Payment screen.

7) After entering the payment media, click OK and the gift cards are initialized by the gift card processor.

Redeeming Gift Cards
1) Log into Fore! Reservations.

2) View | Shopping Cart.

3) Select the items to be sold.

4) Click the OK button to go to the Payment screen.

5) Swipe the gift card.