Fore! Your Information - July 2010
National Users Conference VIP Welcome Reception
Online registration for the 2010 National Users Conference is now open! Click here to register. New this year is a VIP Welcome Reception for the first 100 Users that register before October 1st. Reception guests will receive hands-on assistance from Fore! Reservations staff members to answer your most burning questions, as well as have the opportunity to share their software suggestions with the Development Team. Register today so you can benefit from this informative and enjoyable kickoff celebration! The VIP Welcome Reception will be held Monday, November 15th at 6:00pm. Click here for complete conference information. For questions about the National Users Conference, please e-mail Erin Kopecky at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 630.789.9705 ext.131.
Pre-Paid Specials Can Be Linked to Your ETS Account
Are you looking for a way to enhance online tee time specials? If so, Pre-Paid Specials could be the right feature for your facility! Pre-Paid Specials enable golf courses to book and receive payment for advanced online tee time specials. Similar to common booking practices in the hotel industry, Pre-Paid Specials allow customers to “lock-in” and pay a pre-paid rate for specials made in advance. Pre-Paid Specials can also be tied to the new Find-A-Game feature. You can offer a special online rate for singles/twosomes that complete a foursome, only if the tee time is pre-paid. Users may find that pre-payment helps validate the varying rates of a Find-A-Game foursome. For more information about Pre-Paid Specials please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 630.789.9784.
Pre-Paid Specials require an ETS E-Commerce account. Click here for additional information about the ETS E-Commerce product. Please contact ETS to activate your E-Commerce account prior to contacting Fore! Reservations Support for setup assistance.
June Kiosk Numbers Impressive At Texas Course!
High Meadow Ranch Golf Club (Magnolia, TX) had 381 customers enter their e-mail address and birth date into the golf shop’s Touch Screen Kiosk during the month of June! What’s the key to High Meadow Ranch’s success? The golf shop staff encourages every customer that checks-in for a tee time to enter their information into the kiosk. It’s just that simple! Congratulations to Cody Spivey, Stephen Jurgella, and the entire OB Sports Team at High Meadow Ranch! For more tips like this continue reading this month’s newsletter. If you’d like to lease or purchase a Touch Screen Kiosk for your golf shop, e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 630.789.9705.
Top 10 Tips To Maximize Your Fore! Marketing Product
If implemented to the fullest, the Fore! Marketing product is proven to generate added revenue! Here are 10 helpful tips from the Fore! Reservations Marketing Team that can maximize your Fore! Marketing product. Click here to read a full description about the advantages of each tip!
1. Activate All Four Campaigns: Birthday, Defector, Thank You & Promotions
2. Purchase or Lease a Kiosk to Collect More Customer Data
3. Try Changing Your Birthday Kiosk to an Offer Kiosk
4. Setup Fore! Outing & Incentivize Outing Coordinators to Provide Customer Information
5. Promote the Birthday Club & Offer Club Everywhere
6. Utilize Birthday Club & Offer Club Customer Categories
7. Have Your Golf Shop Staff Continue to Collect Birthdays & E-mails
8. Track the Effectiveness of Your Offer Coupons
9. View Your Statistics on the Internet Dashboard
10. Revisit Your Offers & Consider Something New if an Offer Hasn’t Been Effective
If you have any questions or need help activating a Fore! Marketing feature, please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 630.789.9784 (and select #2 when prompted) to speak with one of our Marketing Team members.
NEW Outing Coordinator Interface Video For Fore! Outing
For courses using the new Fore! Outing product this season, we’ve created a support video that will help your outing coordinators run their Fore! Outing online interface. Simply send this link: http://sales.teeitup.com/vi deos/SalesCoord/outingcoordvideo.html to any coordinator that wishes to watch this 15 minute video.
Harry’s Blog – The Golf Industry Just Lost Total Control
This month Harry expresses his concern over the emergence of third-party customer awards programs. Through these programs, third-party tee time resellers are aggressively trying to transfer customer loyalty from YOUR golf course to THEIR website! If your course uses a third-party tee time reseller, we strongly encourage you to read this month’s blog for Harry's opinion about this disconcerting development. Click here or the Harry’s Blog button at the top right-hand corner of this newsletter to read his most recent post, share your comments and start a discussion with fellow Users.
It’s A Girl! Fore! Reservations Welcomes A New Arrival!
Congratulations to Customer Support Team Leader Matt Heggelund and his girlfriend Krystle Blalock on the birth of their daughter Giselle Elyse Azalea Heggelund. Giselle was born on April 9, 2010. Click here to see photos of Giselle!
Did You Know?
Did you know today is July 1st, the deadline for your facility to become PCI compliant? If your credit card processor requires that your facility is PCI compliant, you will need to install our PCI compliant 2011 software version. A Black Box Server is required to operate this version. Please call 630.789.9705 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it for order information.
What’s New
Fore! Internet - Click here to view a video
Fore! Outing - Click here to view a video
Find-A-Game - Click here to view a video
This e-mail address is being protected from spambots. You need JavaScript enabled to view it for questions regarding any of our NEW products!
Tip of the Month
Activate the Tag Along Feature - The Tag Along feature is a great way to remind your staff to upsell sales items! For example - setup a Range Basket Tag Along for all Green Fee sales items. In Fore! Sell go to File | Setup | Sales Item. Select the parent sales item (i.e. green fee) | Click on the Tag Along tab | From the pull-down menu select the sales item to tag along (i.e. Range Basket) | Click OK | Click OK again in the sales item sheet. This e-mail address is being protected from spambots. You need JavaScript enabled to view it for setup assistance.
Upcoming Events
2010 PGA Fall Expo – August 17-18, 2010 – Las Vegas, NV – Booth #803
2010 National Users Conference – November 16-17, 2010 – Oakbrook, IL
Monthly Survey
Has the Touch Screen Kiosk helped your facility collect customer information? Click here to take this month’s survey!
